#helpdesk

互動式 IT 故障排除 Runbook，整合 Claude AI。涵蓋 CCTV、NAS、AD、Exchange、Outlook 等企業常見場景。純靜態 HTML，GitHub Pages 一鍵部署。AI-powered IT troubleshooting runbook for Active Directory, Exchange, Outlook, NAS, CCTV and manufacturing environments. Designed for real-world IT operations and support teams.

Region-aware public holidays for FreeScout: holiday-specific auto-reply, agent banner and a REST API to tell your apps when the office is closed (Swiss cantons, Jura default).

AI-powered customer support system that classifies tickets, detects sentiment and urgency, retrieves knowledge using RAG, routes requests, and automates customer support workflows with n8n and OpenAI.

Self-hosted AI helpdesk agent — multi-platform ticketing, email-to-ticket, AI auto-response, and cost tracking.

Zendesk MCP for Cursor, VS Code, Antigravity, Bob IDE & Claude — 14 ticket tools. npx @markusvankempen/zendesk-mcp-server · pip install zendesk-mcp-server-py · IBM Code Engine SSE